The other patrons there noticed too because people were looking over at me and so, embarassed, I just gave them the cash and left. I noticed that the man who works there (I assume the manager) was staring at my obviously red and inflamed face and saying something to her in another language and she was whispering back to him. I was livid, but trying to be the bigger person, so I bit my tongue and went into my purse for the money. I was trying to get out of there fast before I flip out and when I went out front to pay she explaind to me that it's $5 MORE than what I usually pay because she did the "extra area around". It burned so badly and when I looked in the mirror I realized I had 2nd degree burns ALL AROUND my eyebrows and I said to her "you burned me, look!" & her response was "haha oh, just a little but here." & She used a pea sized amount of Neosporin to cover all of the burns. I thought, "wow this is great!" UNTIL she put aloe on at the end. I got Kim for the first time and she seemed very professional using gloves, taking her time (25 minutes) to do my eyebrows, & even suggesting that I wax the little temple area next to my eyebrows to give them a cleaner look. This place is horrible!! Save yourself the money and trouble and go elsewhere!! I've been here a couple of times to get my eyebrows done and they've been mediocre, but get the job done, so I went back today. I got away with "just a normal pedicure " but I couldn't relax and enjoy it because I was on guard against accidentally agreeing to something I didn't want. no, now I just want to get out of this place! I had just done my brows that morning, they were fine! while I was paying, I was reading their list of services and the woman saw what I was looking at and asked if I wanted an appointment for lash extensions. then while my nails were drying, the manicurist tilted my head and inspected my eyebrows and recommended getting them waxed too. I was asked many times during the pedicure what kind of pedicure I wanted, phrased in a way to make me agree to a more expensive one based on a language barrier, then pushed to get a bikini wax even though I was wearing pants and had made no mention of wanting or needing wax of any kind. a few things bothered me though: my nails weren't cut, only filed, and I had a painful ingrown toenail that the manicurist avoided altogether and there were constant attempts to upsell. the salon was clean with a large selection of colors. Also argued loudly with us in front of other customers about the coupon and yelled "oh my God!" when we wouldn't accept her lame explanation of why she wouldn't accept the coupon. She did offer to fix them the next day but we had already wasted enough time. My daughter requested a French manicure which was so hastily done that the previous color still showed on her nails! When this was pointed out to the owner Jenny (who did the manicure) she said, " why didn't you tell me? I already put on the top coat!!) I was shocked by her attitude and told her it was her job to watch what she was doing. We gave it a try and boy are we sorry we did! They refused to honor a coupon on their Facebeook page even though we had called ahead to check and they said they would. We had stopped going there months ago due to poor service but a good friend suggested we give them another chance based on her experience. Went there with my daughter to have her nails filled in. Would love to give this place no stars but it's not an option.
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